Commercial Buyer
Who are the buyers in Haroct?
- Traditional wholesale, wet market trader
- Sourcing agent to restaurants, hotels, factory, ships
- Fresh mart and mini markets
- Small, medium and large chain restaurant / F&B operators
- Food factory
- Corporate organizations e.g. private hospitals, inflight caterers for airline
- Supermarkets & Hypermarkets
- Multinational F&B chain operators e.g. Mcdonalds, KFC, Subways, Tacobells
- Government agencies e.g. prisons, hospitals, army camps
- Foreign foods importer e.g. supermarkets / foods import agents in Singapore and Middle East
Have you ever and is still facing these issues?
Costs of Goods and Services
- Are you constantly facing rising costs and shrinking profit margins, leaving you with no choice but to search for better suppliers further down the supply chain?
Solution
In Haroct, we connect you directly to farmers and suppliers you never knew existed, offering a wide range of products and prices all under one platform. No need to search for farmers and supplies—Haroct does it for you!
Highest Quality
- Do you often receive produce that doesn't meet your quality standards?
- Are you tired of dealing with produce that has deteriorated due to multiple handlings and long-distance transportation?
Solution
Ensuring professional handling of produce is crucial for maintaining quality. In Haroct, we streamline processes, train staff, and integrate with the right transportation to minimize damage or deterioration of goods, ensuring you receive produce as fresh as when harvested
Consistency in terms of supplies and quality
- Are you frustrated by your current suppliers' inability to meet your orders, delivering low-quality and expensive produce due to seasonal factors?
- Do you struggle to find alternatives when essential items are unavailable?
Solution
If you face shortages or need alternatives, Haroct allows you to connect directly with other sources. Bid for essential produce and rely on ratings and reviews to find reliable suppliers, reducing the chances of missing critical items during peak times.
Cumbersome and inefficiency process in purchasing
- Are you spending valuable time filtering through different prices, suppliers, and products?
- Do you find yourself traveling long distances to procure raw produce, all in the pursuit of higher margins?
Solution
Haroct handles both for you. Our filtration system and supplier management solution simplify your daily procurement decisions and orders. Plus, you don’t need to travel anywhere—we bring the produce to you!
Logistics integration
- Are you always reliant on specific suppliers due to small orders or remote locations?
- Do you often face higher costs and inconsistent quality because of this?
Solution
Haroct solves this for you in two ways: direct booking of Haroct Logistics for door-to-door delivery and gradual expansion of our logistics network to rural areas like yours.
Cumbersome administrative practices
- Do you find yourself investing significant time and resources in managing multiple suppliers with different ordering, logistics, invoicing, and payment processes?
Solution
Haroct streamline all processes for farmers and suppliers, reducing your time, work, and stress. With Haroct, you'll only need to deal with one procurement mechanism.
Frequently asked Questions
Is Haroct a seller of products?
No, Haroct is not a seller. Haroct is B2B digital marketplace that facilitates you to purchase directly from farmers and suppliers.
How do I find products on Haroct’s platform?
You can easily browse and search for products on Haroct’s marketplace using various filters such as product type, price, and location.
Is there a Minimum Order Quantity for each of my order?
There is a minimum order of 30kg for each shipment from the one location.
What fees do I have to pay when buying products on Haroct’s platform?
There are no fees for buyers to browse or purchase products on Haroct’s platform. You pay only the applicable shipping fees from seller to your location.
How much shall be my shipping fees?
Our shipping fees are based on factors such as distance, volume, type of product, and required logistics services (e.g., cold chain). Detailed quotes are provided upon request.
How is payment made for my purchase?
Payment is made through Haroct’s secure payment system. Funds are transferred to the seller’s e-wallet upon receipt confirmation.
Can I negotiate prices with sellers on Haroct’s platform?
Yes, you can communicate directly with sellers through our platform to negotiate prices.
What are the delivery options available for my purchases?
Within 30km: You can choose to pick up the products or have them delivered via Haroct Logistics.
Beyond 30km: Products can be shipped via Haroct Logistics if they are within the servicing routes and areas. Please check the servicing routes on our website.
What happens if the products I receive are of a low quality?
If the quality of the products that you received do not match with the description shown by the seller, you can request for a discount from the seller when confirm receiving the products through the platform.
If the seller allows discount requested, you shall only pay for the product\’s post discount amount.
If the seller does not allow discount, you are encouraged to place a rating and feedback on his page.
Can I ask for a refund or return on the products that I am not satisfied?
Please check our current servicing routes and areas on our website. If your area is not listed, please contact our customer service for further information.